Nate has more than 20 years of leadership and management experience in senior living and private clubs. As a previous licensed administrator in Florida, Tennessee and Georgia, he has demonstrated a unique ability to merge hospitality and health care in pursuit of genuine resident relationships and resident satisfaction. At Querencia, Nate has continued a track record of success by leading the management team in receiving numerous awards, including the National Silver Quality Award, Greystone Double Diamond Award, U.S. News & World Report Honor Roll, a CMS 5-Star rating and excellent state survey results. Previously with The Cliffs Communities in Travelers Rest, South Carolina, Nate served as a director of one of the largest master-planned developments and country clubs in the United States. He began his career with Life Care Centers of America, where he served as a nursing home administrator in Florida, his home state. Nate earned his Bachelor of Science in health care administration from Carson-Newman University and was a member of the basketball team.
By now you’ve probably figured it out – the people make the place. And our people truly make Querencia feel like home. This team of talented, compassionate individuals works tirelessly to positively impact the lives of many, each and every day.
Tim joins us from The Wesleyan at Scenic in Georgetown, Texas, where he served as administrator for the skilled nursing facility. He previously held that position at skilled nursing centers in Belton, Kingsland and Bertram, Texas. Tim is on the board of directors of LeadingAge Texas, the independent association of not-for-profit senior living communities, which named him its 2012 Administrator of the Year. Tim holds a Master of Business Administration from the University of Mary Hardin-Baylor and a Bachelor of Science in health professions from Texas State University, where he also received his designation as a licensed nursing facility administrator.
Joan joined Querencia as part of the original marketing team in 2004 as the marketing coordinator and office manager. She spent three years working with the marketing team hosting informative events and promoting the community. When Querencia opened in 2007, she accepted the senior living sales counselor position for assisted living and memory support in the Plaza. Her next move was to independent living as the senior living sales counselor for seven years. She accepted her current role as director of sales in 2015. Previously, Joan handled marketing and outside sales for the 38th St. Pharmacy, where she was also a certified pharmacy technician. She received a Bachelor of Arts degree in sociology from The University of Texas at Austin.
Tiffany joins Querencia after serving almost 21 years at CC Young, a not-for-profit Methodist-affiliated Continuing Care Retirement Community (CCRC) in Dallas. She started her career as an activity director and held several positions, including assisted living administrator, director of risk management/human resources, and health care administrator. During her tenure at CC Young, Tiffany enjoyed working with many levels of care, including independent living, assisted living, memory support, nursing care, adult day care, home health and hospice. In addition to her duties as health care administrator, she was responsible for leading the design and construction of CC Young’s master plan, which included a new state-of-the-art health care facility. Tiffany received her Bachelor of Arts degree in psychology from Texas State University and her Master of Arts degree in long-term care administration from the University of North Texas. She received her nursing facility administrator license (LNFA) in 2008.
Amy Janak was with a sister community, The Stayton in Ft. Worth, for 7 years before joining us at Querencia in 2018. She has worked in senior living for 12 years in 4 different communities, and was part of the opening team for two of them. She served as Lifestyles Director for ten years before transitioning into sales and marketing. Her previous experience included working in the hotel industry and a marketing firm in Dallas. Amy thrives in a hospitality and customer service environment, and has a passion for seniors. Amy has a Bachelor of Science in Public Relations from the University of Texas at Austin, and also studied abroad in Alicante, Spain.
Dorothy brings 19 years of sales and marketing experience to her position here at Querencia. She was previously the sales & marketing director for assisted living, skilled nursing & rehabilitation at Brookdale Spicewood Springs. Dorothy began a sales career in Austin in 2000 as a real estate professional. She transitioned to health care in 2007, taking the position of admissions coordinator for the Summit at Lakeway, in the skilled nursing and rehabilitation center. From there she went to Longhorn Village as the sales counselor & admissions coordinator for the Health Center. Dorothy received her Bachelor of Science degree in education from Southwest Texas State University and taught children and young adults of Texas for 15 years.
Erin joined Querencia in 2014 and has served in various roles, most recently as lifestyles coordinator. Erin’s strong leadership and organizational management style complement her dedication to excellence, which is evident in her commitment to continually improve the delivery of services to everyone in our community. The ability to make a difference in the day-to-day lives of Querencia’s residents is Erin’s favorite part of her role. A graduate of Coastal Carolina University, where she received her Bachelor of Science degree in sports and recreation management, Erin’s experience includes hospitality and customer service.
Lauren comes to Querencia with a wealth of experience, including sales and marketing with Central Texas Rehabilitation Hospital in Austin, and their parent company, Kindred Hospital, in Dallas. She also served as marketing director for a 300-bed community in Dallas that included assisted living, memory support and nursing. Lauren has a bachelor’s degree in psychology from Baylor University and has completed all coursework in long-term care administration.
Juan “Pipo” Menendez came to Querencia in 2009, after 18 years of being the Executive Sous Chef at the prestigious Austin Country Club. Chef studied at a culinary institute in his birthplace—Caracas, Venezuela. Pipo started in the food and beverage industry from the ground up, and he brings that extensive knowledge and experience to every aspect of running his kitchen staff. Chef’s staff meets the needs of all residents—from Kosher foods to gluten-free and other dietary restrictions. Since Pipo became our Executive Chef, he was diagnosed with cancer and is now a survivor since 2012. This experience initiated his desire to provide the most nutritious, freshest food for our residents. Chef strives to offer a wide variety of meals, changing the menu to give our residents a complete dining experience. Chef’s kitchen also caters special events for the community celebrations, and special events for residents, something with which he is greatly familiar after his years at the country club.
Prior to joining the Querencia team, Brian put together an impressive résumé of culinary experience in Corpus Christi. There he served as executive chef and director of dining services at Mirador. While in Corpus Christi, Brian ran his own catering business, created stellar menus as owner and chef of local restaurants, and was executive chef of the Four Diamond award-winning Republic of Texas Bar and Grill at Omni Corpus Christi. While teaching at Del-Mar College, Brian chaired the Hospitality Management committee, served on the Corpus Christi Health Department Advisory Board and volunteered with the American Culinary Federation and as a traveling chef and consultant for Wyndham Hotels.
Nadia has been with Querencia since the day we opened our doors back in 2007. She is originally from Indiana, but came to Texas as soon as she could. Nadia is a graduate of Purdue University where she majored in public relations. She has a true passion for working with the senior population and feels her role is to help others grow and flourish at Querencia. Nadia prides herself on putting together programming that is custom-tailored for our residents’ wants and needs. She and the Lifestyles team have been champions of Masterpiece Living® since the beginning. Together, they’ve helped Querencia become one of the very first Certified Centers for Successful Aging.
Charles became part of the Querencia team in 2016. He was previously employed with Marriott Management Services for 18 years, where he provided contract services management for multiple health care facilities, and contracted management of laundry, housekeeping, plant operations and security in Houston, Texas. Charles also served as the assistant director of plant operations at Hunt Regional Medical Center; most recently, he was the director of maintenance at Regents School of Austin. He received his Bachelor of Science degree from Arizona State University.
Amber joined our team in 2015, as the Assistant Director of Nursing. Prior to joining the Querencia team, Amber graduated from Angelo State University in 2014, and is BLS and ACLS certified. She has had experience working as an RN at many spaces across the state of Texas and was the Assistant Director of Nursing at Stonebridge Health Center in Austin prior to her move to Querencia.
Nya joined the Querencia team in 2019. She received her Bachelor of Social Work degree from Texas State University and is a licensed social worker. Since her graduation, she has been in healthcare serving as the Social Services Director at Hill Country Nursing & Rehabilitation and then as a Work-Life Consultant at Aetna providing resource referrals to members for elder care needs. Nya brings six years of experience working with seniors and their families on placement and care.
Marcella joined Querencia as part of the original Plaza team in 2007 as the assisted living manager. She has over 20 years’ experience as an LVN and is currently working on completing her Bachelor of Science degree in Nursing. In addition to working in the pediatrics and med-surg units in the hospital, her background includes working in skilled nursing communities, rehab, home health, hospice, family practice, and utilization review for insurance companies. Her passion, though, has always been working with the senior population and she looks forward to continuing to serve Querencia’s residents.