Issued October 20, 2020 at 5:00 p.m. CST
We want to provide an update on an exposure to COVID-19 within our Querencia community. We learned on Monday, October 19th, that one of our team members tested positive for the virus, and is self-isolating at home with the support of our Human Resources team. This is our only team member case of COVID-19.
We are pleased to share there are no active resident cases of COVID-19 in our community.
We understand that you have concerns about the current COVID-19 status in our community, and many of you have questions. Please know we continue in our commitment to protect the health and safety of our residents and team members. Our team continues to be proactive in mitigating the risk of further exposure to the virus within our community.
As you may be aware, cases of COVID-19 continue to increase in Texas. In response, Lifespace and Querencia continue to follow heightened infection control guidelines. We highly encourage residents to only leave the community for essential needs like groceries or critical medical appointments. Residents and team members are also encouraged to practice social distancing, and we ask that you wear a mask or face covering when you interact with others in public settings. Continued attention to proper hand hygiene, including handwashing and the use of alcohol-based hand sanitizer, is essential to preventing the spread of the virus. As we have done throughout the last several weeks, we will regularly communicate updates about our efforts to maintain a safe and healthy community.
We appreciate your support and continued adherence to the protocols we have implemented to protect our residents and team members. If you have any questions or concerns, please contact the Querencia management team.